Use case
Support videos from your help center content
Customers often prefer to watch a quick answer than read a help article, especially for anything involving multiple steps or a specific sequence in a UI. FlickDoc turns your existing help center articles and support docs into narrated, animated how-to videos — scaling your video support content without re-writing anything or booking studio time to film it.
The problem
Customers don't read long articles
A help article that explains a ten-step process is easy to lose your place in halfway through, especially on mobile. The same steps shown as a short video walkthrough are easier to follow along with in real time, and easier to pause and rewind than to re-scan a wall of text.
Creating support videos is expensive
Filming and editing how-to videos the traditional way means storyboarding, recording, and cutting a video per article — slow enough that most support teams only do it for their highest-traffic articles, if at all. FlickDoc generates them directly from the help content you already have, so video coverage isn't limited to a handful of top articles.
Articles get out of date
When a feature's UI changes, a recorded screencast is now showing the wrong screen. Update the help doc's text and regenerate the video instead of re-filming and re-editing — the video catches up to the current product the next time it's generated.
How it works
Upload a help article or doc
Provide the support content as a PDF, DOCX, or TXT file — export it from your help center or paste in the article text.
FlickDoc creates the how-to
It turns the article's steps into an animated, narrated walkthrough customers can follow along with, in the same order the original article laid them out.
Add to your help center
Embed the video in the article itself, share it directly in support tickets, or post it to your support channels as a standalone resource.
What you get
- Scale video support without filming
- Consistent answers across every channel
- Easy to keep current as features change
- Reduce repetitive support tickets
Frequently asked questions
Yes — upload your help center content and FlickDoc generates a narrated how-to video from it.
Turn your next document into a video — free
30 free credits. No card required. Cancel anytime.
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